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Hennepin County Human Services and Public Health Department

Case Management - Care Planning

300 S 6th St, Government Center, Minneapolis, MN, 55487-0999

Distance: 1126 Miles

(612) 348-4111


Service Details


Case management is a collaborative process to plan, evaluate, coordinate services and advocate. The program can customize plans to an individual's own challenges.

Additional Information

Services include:
* Information and consultation about community resources and county, state, & federal programs for seniors and individuals with disabilities
* Short-term service planning and case management to help individuals and families develop a plan of care
* Assistance with applying for public benefits
* Access to Waivers (Developmental Disabilities, Elderly, Community Alternatives for Disabled Individuals, Community Alternative Care and Traumatic Brain Injury waivers), Alternative Care, Medical Assistance (MA) Home Care, and Developmental Disabilities (DD) case management
* Access to information on specialized housing and funding including supported living options and foster care for children and adults


  • Specialization
    • Adults with disabilities 
    • Disabilities 
    • Older adults 
    • Older adults with disabilities 
    • Physical disabilities 


* Hennepin County resident; services are voluntary
* Eligibility for ongoing services and case management depend on needs, program and income
* Medical Assistance is needed to qualify for some, but not all programs
* For Developmental Disabilities (DD) services, generally tested IQ score of 70 or below; current functional and psychological testing required for ongoing DD case management

Application Instructions

Call Aging and Disability Services Access and Initial Consultation phone number, (612) 348-4111
* Program Hours: 8:00am - 4:00pm, Monday - Friday
* General inquiries and consultation do not need specific client information
* Referrals for in-person assessments require the following: 1) Client name, birth date, social security number, address, phone number and contact information; 2) income, asset, and health insurance information; 3) summary information on health and functioning level

Area Served

Hennepin County


Phone Numbers

Type Number Hours
Main (612) 348-4111
Main - After Hours Homeless Resources (612) 673-9138
Main - Crisis Line - Adult Mental Health Response (612) 596-1223

Last Update


Other Locations

This provider does not offer this service at other locations.

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