Programs that provide information, advice or access to necessary forms for individuals who do not wish to receive unsolicited advertising and who want to file a request that their names, addresses and/or telephone numbers be removed from the mailing, telephone or other lists purchased or compiled by organizations that market products and services through these channels. Also included are organizations that accept and follow up on complaints regarding organizations that refuse to accede to appropriately filed consumer requests for removal.

The chief law officer for the state who supervises the legal affairs of the state, provides legal counsel to the administrators of state government and to county legal officers, supervises the activities of law enforcement agencies, has supervisory authority over county district attorneys and serves as the chief legal counsel in all litigation involving the state. While varying from one jurisdiction to the next due to statutory and constitutional mandates, typical powers of the Attorneys General include the authority to issue formal opinions to state agencies; act as public advocates in areas such as child enforcement, consumer protections, antitrust and utility regulation; propose legislation; enforce federal and state environmental laws; represent the state and state agencies before the state and federal courts; handle criminal appeals and serious statewide criminal prosecutions; institute civil suits on behalf of the state; represent the public's interests in charitable trust and solicitations; and operate victim compensation programs.

Programs that help older adults, people who live alone and other vulnerable individuals become aware of the scams and con games that are most frequently used to induce victims to part with their money or valuables. Common scams include fraudulent prize offers, "free" travel packages that have hidden costs or which never materialize, "get rich quick" investments that turn out to be worthless, tax debt/refund scams, phony charities with names that are similar to well-known organizations and schemes involving promises to recover an individual's money following their victimization by another scam.

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

Programs that provide information about specific legal problems and procedures that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field. Also included are legal aid services, bar associations and other programs that provide basic information about family law, landlord/tenant law, immigration law, consumer law, elder law, patient rights, the rights of persons with disabilities, the criminal justice system, the civil court system and other legal topics via workshops, classes, speaking engagements, printed materials, video tutorials, websites and other similar educational avenues.

Individuals who are age 50, 55, 60, 62 or 65 or older depending on the minimum age for qualifying as an older adult which varies by program.