Programs that provide information and guidance for people who need to evaluate their aptitude, abilities and interests in order to choose a vocation or career and select the type of training that will enable them to obtain and progress in positions in the public or private sector that are productive and fulfilling.

Programs that respond to requests from businesses, labor unions and other employee groups that are facing impending layoffs and want to arrange for supportive services for affected workers. Services may include counseling; assistance in filing unemployment insurance forms; and information about public and private sector employment services including resources for vocational assessment, career counseling, retraining opportunities, money management assistance and options for financial aid.

Programs that maintain lists of available employment opportunities that people who are searching for a position can access.

Programs that maintain listings of available employment opportunities and assign a staff member to help people who are searching for a position to choose and obtain the most suitable option.

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

Individuals who are unable to continue in a particular job, industry or profession because the needs of society have changed and the person's skills are no longer required.

Individuals who have lost their jobs as a result of downsizing or other problems in the workplace that have caused reductions in staff.

Individuals who are without employment but are looking for jobs and available for work.