Skip to main content

Minnesota Public Utilities Commission

Cold Weather Rule (CWR)

121 7th Pl E, Ste 350, St. Paul, MN, 55101-2147

Distance: 503 Miles

(800) 657-3782

Website

https://mn.gov/puc/consumers/help/shut-off-protection

Service Details

Description

Protects residential customers from heat shutoff if they cannot pay their bills in full from October 15 - April 15


The program is available to all residential customers who make and keep a Cold Weather Rule payment plan.


All natural gas and electric companies must offer this protection.


The program does not include propane, fuel oil, wood heating or propane customers.


For financial help, call the Energy Assistance Hotline at (800) 657-3710.


Eligibility

The customer must meet the following conditions:
* The shutoff would affect the main heating source
* Must make and keep a payment schedule with the utility


Application Instructions

Call your natural gas or electric company and ask for a Cold Weather Rule payment plan.


Fees

There is no fee for this service.


Area Served

Statewide


Websites

Phone Numbers

Type Number Hours
Main (651) 296-0406
Toll Free (800) 657-3782

Last Update

3/15/2021

Other Locations

This provider does not offer this service at other locations.

Other Services or resources

Taxonomy Terms Used. Clicking a taxonomy term from the list below launches a new search.: Clicking a taxonomy term from the list below launches a new search.