Skip to main content

Ombudsman for Mental Health and Developmental Disabilities - State of Minnesota

Ombudsman

Region #2 - North West

403 S Union Ave, Ste 9, Fergus Falls, MN, 56537

Distance: 669 Miles

(218) 736-1895

Website

https://mn.gov/omhdd

Service Details

Description

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service.


Additional Information

Receives and investigates complaints against government and government regulated agencies and its officials


Assists with the following:
* Service concerns or complaints
* Knowing your rights
* Grievances
* Access to appropriate services
* Ideas for making services better
* Review guardian actions
* General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance


Minnesota State law protects people from retaliation that make complaints in good faith.


Medical Review - Death and Serious Injury Reporting
* An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident


Civil Commitment Training and Resource Center (CCTRC)
* Helps with information on the Civil Commitment and Treatment Act and related law


Features

  • Specialization
    • Developmental disabilities 
    • Mental health 

Eligibility

Anyone receiving state provided or state licensed services or treatment for developmental disabilities, mental illness, chemical dependency or an emotional disturbance.


Fees

No fee for services


Area Served

Becker, Big Stone, Clay, Douglas, Grant, Kittson, Mahnomen, Marshall, Norman, Otter Tail, Pennington, Polk, Pope, Red Lake, Roseau, Stearns, Stevens, Swift, Traverse and Wilkin counties


Websites

Phone Numbers

Type Number Hours
Main (218) 736-1895
Toll Free (800) 657-3506

Last Update

10/8/2021

Other Locations

Other Services or resources

This provider does not offer other services or resources at this location.

Taxonomy Terms Used. Clicking a taxonomy term from the list below launches a new search.: Clicking a taxonomy term from the list below launches a new search.